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Frequently Asked Questions (FAQs)
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What is the difference between COnNECT and COnNECT+?
What does subscription entitle me to?
Can I access JBI COnNECT+ if I am an existing JBI member?
Is there anything I can access if I'm not a member of JBI or a subscriber to JBI COnNECT+?
What are the levels of access for members, and what is the difference?
What browsers does JBI COnNECT+ run on?
What should I do if I'm having trouble downloading and/or viewing the 'PDF' files on the website?
What other IT requirements are required to run JBI COnNECT+?
What kind of information does the 'Recent Changes' page provide?
What kind of records are available in JBI COnNECT+?
Can I request information on a particular topic not covered in JBI COnNECT+?
What are the JBI Levels of Evidence?
If I am an organisation user constructing a manual can I alter information covered in a Recommended Practice?
How can I contact other like-minded clinicians, healthcare professionals or researchers, for additional information on my topic of interest?
What is the difference between COnNECT and COnNECT+?
COnNECT+ incorporates all of the tools and resources that were included on COnNECT, plus more. Improvements have been made to the interface, searching, manual builder, user interactivity, organisation administration, reporting and statistics, integrated external source searching, translation and much, much more!
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What does subscription entitle me to?
Subscription is based on an annual basis and entitles users electronic access to:
The JBI Database of Systematic Reviews
The JBI Database of Evidence Summaries
The JBI Database of Evidence-Based Recommended Practices
The JBI Database of Best Practice Information Sheets
The JBI Online Journal Collection
JBI RAPid
JBI Online Evidence-Based Manual Builder
JBI Online Evidence-Based Consumer Pamphlet Builder
JBI PACES
JBI POOL
Evidence Matters
Psych Evidence Matters
The website also provides users with a large amount of descriptive text on evidence-based practice, JBI and the JBI approach to systematic reviews. Links to external websites and resources are also supplied.
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Can I access JBI COnNECT+ if I am an existing JBI member?
If your organisation is currently a corporate member of JBI you have access to JBI COnNECT+ at no additional cost. If you are unsure of the type of membership you have, contact the Institute on +61 8 8303 4880 or email
jbi@adelaide.edu.au
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Is there anything I can access if I'm not a member of JBI or a subscriber to JBI COnNECT+?
Yes there is. Consumer Information Sheets in the form of Consumer Pamphlets are available free to the general public, as are Best practice Information Sheets 6 months after publication. Searching is available to non-members/subscribers however full-text access (except for BPIS and CIS) is not available. The introductory pages of the site and any non Administration pages within JBI COnNECT+ can also be viewed by the general public.
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What are the levels of access for members, and what is the difference?
When an organisation or facility subscribes to JBI COnNECT+ or becomes a corporate member of JBI they are issued with two sets of usernames and passwords, referred to as organisation user access and COnNECT+ user access. Organisation user access is designed for selected individuals within an organisation/facility to perform selected tasks (as well as having access to all resources that general users have). Tasks include:
- Creating usernames and passwords and roles for their organisation
- Creating and editing online manuals using the JBI Evidence-Based Manual Builder
- Ordering copies of manuals
- Creating and editing online consumer pamphlets using the JBI Evidence-Based Consumer Pamphlet Builder
- Submitting online requests for evidence
- Setting up structural levels for a facility using the JBI POOL software (administrative user), and
- Setting up organisational audits within JBI PACES.
Generally organisational user access is given to selected individuals within an organisation such as a Director of Care. There are also different roles containing permissions in COnNECT+, and the organisation user can assign and modify these roles.
For more information, refer to the COnNECT+ user guide.
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What browsers does JBI COnNECT+ run on?
JBI COnNECT+ is designed to run on the following web browsers:
Microsoft Internet Explorer 7.0 or later (FREE to download or upgrade)
Mozilla Firefox 3.0 or later (FREE to download or upgrade)
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What should I do if I'm having trouble downloading and/or viewing the 'PDF' files on the website?
To view PDF documents, you will require Adobe Acrobat Reader. If you are having difficulty downloading a pdf file, please try adjusting your security settings, locate Tools menu - Internet Options - Security - Custom Level.
Download Adobe Acrobat Reader (FREE to download or upgrade)
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What other IT requirements are required to run JBI COnNECT+?
JavaScript and Cookies must be turned on.
JavaScript: In Internet Explorer, this can be located under Tools -> Internet Options -> Security -> Custom Level. Make sure Active Scripting and Scripting of Java Applets are enabled. In Firefox this is located under Tools -> Options -> Content.
Cookies: In Internet Explorer, this can be located under Tools -> Internet Options -> Privacy. In Firefox this is located under Tools -> Options -> Privacy -> Cookies.
Troubleshooting: If you access the internet through a network, please consult your IT department regarding access issues and computer configurations.
Printer friendly pages: All documents available via JBI COnNECT+ have been especially designed to print correctly without the need to use any special settings.
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What kind of information does the 'Recent Changes' page provide?
The recent changes page provides information on the latest records that have been updated or added into JBI COnNECT+. This includes Recommended Practices, Evidence Summaries, JBI Systematic Reviews and Best Practice Information Sheets (BPIS). All records will have their title, author, source and id number) listed. It also lets you know whether your organisation manuals have been affected by updates. Users of JBI COnNECT+ wanting to see the latest evidence can browse through lists at one central location. It can also assist organisations to track information and keep accurate up-to-date records.
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What kind of records are available in JBI COnNECT+?
There are a number of records available to access through JBI COnNECT+:
Best Practice Information Sheet (BPIS) are short summaries based on the results and recommendations of systematic reviews. BPIS are easily disseminated and provide busy health professionals access to key issues and recommendations that have been collected from a large volume of material.
Consumer Information Sheets (CIS) are standardised summaries on a wide range of health care interventions and activities targeted at consumers of health care i.e. patients/residents/clients, relatives and carers. Each Consumer Information Sheet is based on the best available international evidence and each year, every existing entry is updated and new entries are added in response to requests from members/subscribers.
Evidence-Based Recommended Practice (EBRP) are interventions or procedures that describe and/or recommended certain practices on selected clinical topics. Recommended Practices are based on the best available evidence and each practice consists of an equipment list, a recommended practice, occupational health and safety provisions, and an adjoining evidence summary where evidence is available.
Evidence Summaries (ES) are short abstracts that summarise existing international evidence on common health care interventions and activities. Evidence summaries are based on structured searches of the literature and selected evidence-based health care databases.
Systematic Reviews (SR) are an analysis of all of the available literature (that is, evidence) and involves developing a question; establishing inclusion criteria; developing a strategy to comprehensively search for the evidence; appraising the quality of each paper; excluding papers of poor quality; extracting the findings of included papers; and synthesising the findings of included papers.
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Can I request information on a particular topic not covered in JBI COnNECT+?
If there is information that you require, which is not currently covered in COnNECT+, please email the institute with your question. Our research staff will then search for evidence on the topic to see if enough literature exists to create an evidence summary.
You can email the institute at jbi@adelaide.edu.au.
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What are the JBI Levels of Evidence?
In order to incorporate the 'best-available' evidence into our records the COnNECT+ team must first rate the quality of evidence in each article, trial, review or paper we read. To help us with this process, JBI has developed its own levels of evidence to help make decisions on the quality of the information we choose to include.
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If I am an organisation user constructing a manual can I alter information covered in a Recommended Practice?
Recommended Practices included in JBI COnNECT+ are based on the best-available evidence and are not designed to be changed. By altering the content of a Recommended Practice you are potentially changing the outcome to one that is not evidence-based.
JBI COnNECT+ does contain an additional notes feature, that allows organisation users to add in free text that sits underneath a Recommended Practice in a practice manual. This feature is designed to allow members/subscribers to customise their manuals to make it highly specific to their organisation; it is frequently used to include information on the location of equipment or hyperlinks to local policy.
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How can I contact other like-minded clinicians, healthcare professionals or researchers, for additional information on my topic of interest?
CHAINs (Contact, Help, Advice & Information Networks) are an on-line, searchable database of contact details for people with a health or social care background who are interested in exchanging ideas and knowledge in a simple and informal way. There are currently four CHAINs:
CHAIN 1 for people who are interested in research and using research evidence to benefit care and service provision
CHAIN 2 for those with a focus on widening participation in learning; and
CHAIN 3 for people who are interested in innovation and improvement in health care;
CHAIN 4 for people working with Macmillan Cancer Support.
More information is available from:
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